LIGHTNING CLUB · SUPPORT
Need a hand?
Let’s get you back.
Account help
Use your nickname and the email you previously verified. Google-only accounts use Continue with Google. We cannot reset an account based only on a new, unverified address.
Email & account settings → — add a recovery email or permanently delete your account and saved progress.
Contact Lightning Club
Checking email support availability…
Include your nickname, device/browser, approximate time of the problem and what happened. Never send passwords, sign-in codes or recovery links. Screenshots should hide private information.
For privacy requests, describe whether you need access, correction or deletion of your data. We may need to verify account ownership.
Missing live lightning?
Check the feed indicator and your internet connection. Observations can be delayed or unavailable. Game journeys are virtual; this is entertainment, not a safety or weather-warning service.